PRINCIPLES OF QUALITY

The objective of Certis works and services is the realization of public or private works of all kinds. The Management, in accordance with its responsibilities towards its clients, the environment in which it carries out its activities and the health of its staff, establishes this policy to be implemented, communicated, maintained and reviewed by all its members, with the aim of achieving a high competitive level as a commitment to continuous improvement.

For this, the following principles have been considered:

  • Implement, develop and maintain an Integrated Management System based on ISO 9001, ISO 14001 and ISO 45001 standards.
  • Achieving customer satisfaction, complying with all requirements with strict adherence to agreed deadlines and budgets and ensuring that this awareness reaches all levels of the organization.
  • Provide the competent human and technical resources to attend to their requirements, as well as the system to guarantee the fulfillment of the commitments acquired.
  • Develop training activities for all staff and enhance communication and teamwork. Promote active participation in the implementation of new processes and in the resolution of problems that allow improvement in the development of each activity.
  • Ensure the application of the same principles of quality, environment and occupational risk prevention to our suppliers, demanding the same degree of commitment and business competence, and therefore they will be selected with global evaluation criteria of their organization and of its products and services.
  • Guarantee compliance with all legislation and regulations on occupational and environmental risk prevention applicable to our production processes, as well as the requirements that the company voluntarily adopts.
  • Identify and assess health and safety risks, thus achieving active protection of workers and facilities that participate in the organization’s processes and operations.
  • Identify and evaluate the environmental aspects involved in each work, introducing the necessary improvements, in order to effectively protect people, facilities and the environment, in order to help minimize pollution and possible consequences.
  • Develop and apply good environmental practices throughout the company. Create a common environmental spirit, which motivates employees, suppliers and customers.
  • Annually set management effectiveness and efficiency indicators and establish objectives that will contribute to continuous improvement, and in accordance with the evaluation and analysis of the indicators, the action decisions will be taken that will mark the strategic planning.

To achieve these milestones, we are ready to advocate in-depth actions to constantly improve, with the trust of all involved, so that our works have the highest quality, preserve the environment and offer the maximum guarantees in the prevention of occupational risks. In this way we will achieve an efficient and effective management system that will be the most valuable future guarantee for our society.

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